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Don’t overthink it, a damp rag works great …and if needed, you can use lightly soapy water. Allow it to air dry. Don’t use any harsh soaps, bleach, or chemicals that could cause surface damage and void the warranty.

This seems obvious, but please don’t put your mattress product in a washing machine or dryer under any circumstances.

Small accidental damage or pinholes caused can usually be quickly repaired with the specialized patch included. If you have more significant damage or are unsure of performing a repair, contact us about our free repair service or for helpful tips!

Please store your mattress or screens in the free protective storage bag that’s included. Deepsleep is durable, but not indestructible. We recommend deflating it and returning it to its bag after each use. If you’re setting gear on top of it when not in use, or camping with pets it’s best to cover/ protect it with a blanket.

-2 year warranty starts date of purchase. All items are packaged in a controlled environment, so this warranty covers manufacturing defects only and is good for up to 1 replacement. Normal wear and tear from use are not covered.

If you have a small damage/cut or pinhole that occurs, it can usually be repaired with the free specialized patch included in your kit.

We also offer 1 free repair service. Return shipping is paid by the customer, we provide free shipping back.

-Deepsleep reserves the right to determine what is covered by this warranty. We may choose to repair or replace it. We may opt to offer assistance remotely or require a return. If you’re experiencing air loss and are unable to identify a leak area, we offer a free inspection service. Return shipping is paid by the customer, we provide free shipping back after repair or replacement
process.

-Verification of purchase is required. 

Mattress product returns with opened packaging automatically incur a 25% restocking fee pro-rated from a refund for inspection, sanitization, and re-boxing that is required due to the nature of the product. All original items/accessories must
be included in the return.

Items that show any signs of wear and tear or damage will not be accepted for return. deepsleep will provide the reason
for the decline of the return and ship the item back to the purchaser.

Deepsleep does not provide free return shipping, but we can provide a return label rate that is usually significantly cheaper than standard shipping rates. Shipping charges are non-refundable.

Returns must be authorized before delivery. Unauthorized returns will not be accepted.

Car camping is perfectly safe. You won’t suffocate. Be careful to choose a safe, legal camping spot. If you have concerns about airflow, you can leave a window cracked open, or consider adding on our window screen accessories which allow windows to stay open but keep bugs out.

If you’re camping in cold temperatures, prepare accordingly and pack warm layers and bedding that is rated for cold temps. 

As with any other air mattress you will find, deepsleep is the same thickness throughout and will follow the incline of the car floor. Most sleep unbothered by the slight incline, but here’s some tips if it’s really getting your goat:

-Park as level as possible or with the nose of your vehicle downward if the (terrain allows) to compensate.

-You can use recovery boards (like MAXTRAX) or rocks around the area to park on strategically and help level out the back of the vehicle to your desired angle.

-Place a rolled-up blanket or yoga mat under the end of your mattress to help level.

-If you car camp often you may consider building in a simple, low profile platform to create a perfectly flat surface. (You’ll find an endless supply of DIY inspiration by YouTubers for this, lol). 

We love a deal just as much as the next guy. We run a few sales throughout the year, so we recommend signing up for our emailing list if you’d like to be notified of a scheduled sale! Thank you for understanding that we strive to keep our value higher, and prices more affordable than industry competitors year-round…for everyone, all the time. For that reason, we rarely offer promo codes or additional discounts. Unlike other companies, we don’t sell through larger retailers or distributors which increases prices, so you’re getting the best direct price on the best gear (without the extra markup).

Deepsleep is an official partner of TreadLightly! We currently offer a 10% discount on any purchase to active TreadLightly! members.

Contact us with your membership number to validate and receive your deepsleep discount code. 

There are a lot of creative solutions for where and how to store gear when car camping. Here’s a few tips:

-Put small valuables or backpacks in the front seats and dash area or in the rear footwell space beneath you so it can be locked in securely at night with you.

-Use large plastic storage bins with lids for storage that can usually be pushed under the vehicle at night or stacked nearby.

-Consider opting for a rooftop storage bag that is removable to store extra items, or on an existing roof rack or basket you may already have. Usually, if you’re staying in the same campsite, you set your gear up on tables or around your site anyways- right? If you’re camping somewhere where there is potentially major wildlife that might stroll by, then wouldn’t you rather they come across your gear than YOU? A cooler or piece of gear can be replaced. You or your loved ones cannot. Plus, less is more after all. Pack light with the essentials and just what you need to be prepared, and you’ll find there’s plenty of space for everything!

Since everyone’s preference and needs for bedding materials are different, we don’t currently offer specific sheets. A ‘double-sized fitted sheet works great over the full-size deepsleep air mattress. You can use any standard bedding like you do at home, or roll your sleeping bags right out over it!

Keep in mind that natural fibers like cotton are the most breathable and best for warm temps. Synthetic fibers are best for holding warmth in the cold. Make sure your bedding is seasonally appropriate and rated for the temperatures you’ll be sleeping in!

Yes. All products are designed to fit comfortably with the doors closed for all vehicles that are advertised. 

Deepsleep products comfortably fit most standard and large SUVs. It’s made to fit all vehicles as advertised on our website. If you’re looking to outfit a vehicle not listed, contact us and we can provide specific measurements or fitment help!

Deepsleep full-sized air mattress is rated at 850 pounds.

Deepsleep SOLO mats are rated for 400 pounds.